The staff at Nhi Nhi Hotel were impeccable and always went above and beyond to assist. The location was ideal, just a short walk to the Old City with its variety of shops and restaurants. The rooms were clean and comfortable, with modern amenities such as flat screen TV and wifi. The pool was a refreshing oasis after a day of sightseeing. staying at Nhi Nhi Hotel felt like being part of a warm and welcoming family.

Nothing to be said.

The girls at the Nhi Nhi Hotel are lovely, very friendly and always smiling. It was a pleasure to stay there.

We really enjoyed our stay at Nhi Nhi hotel. It was extremely hot when we stayed at Hoi An, whenever we got back to the hotel we were greeted by friendly staff with cold towells, water or iced tea (which we were extremely grateful for). Unlike many 3 star hotels they had a pool to cool down in at the end of the day. They arranged transfers to and from Danang for us, and were really helpful in organising day trips to surrounding areas such as My Son or the beach. The hotel was only short 5 - 10 minute walk to the centre of town for restaurants, shopping and markets.

The only small draw back was that they didn't have credit card or eftpos facilities when we stayed there, so at checkout we had to go and find a bank to get enough VND to pay. Also, when we arrived the family room that we had booked was not available, but the room they put us into was comfortable enough.

This hotel is a hidden gem in a local neighborhood near the heart of Hoi An. The old colonial style of the rooms, with their balconies overlooking the pool, adds a charming touch to the experience. The staff are incredibly friendly and attentive, making us feel welcome from the moment we arrived. The delicious breakfast with freshly baked bread was the perfect start to our days of exploring.

No complaints, everything was perfect!

The staff were very friendly and helpful. And they got me a cake on my birthday which was a lovely surprise.

The room was quite small and could have used a paint job to make it look much better.

The staff were friendly helpful and a lot of fun to come "home" to. The location is a little further that we first thought- but was not a problem - sometimes it's nice to get away from the busyness - and we were only a short easy walking distance to most of the sights of the Old Quarter in Hoi An.

This hotel is a hidden gem in Vietnam, offering exceptional value for money. The rooms, styled in old colonial fashion, are equipped with balconies that provide a peaceful retreat after a day of exploring the nearby market and bars. The staff here are genuine, extremely friendly, and always willing to help, ensuring that guests feel welcome and well-cared for during their stay. One delightful detail that stood out was the delicious fresh baked bread served as part of the included breakfast - a true treat to start the day!

All was absolutely perfect - nothing to complain about!

The staff were very friendly and helpful and most spoke good English. You could book cars and tours with them as well. We were given 2 rooms for our family of 4 that connected over a balcony which was great. We had booked the family room, but they offered us the 2 rooms instead for more room and it overlooked the pool instead of being next to it. Breakfast was different and lovely each morning.

We were not able to pay the bill using a credit card, even though your website said we could. We had planned on paying by vias card and this messed up our finances a bit as we had to pay cash.

After having escaped the Cua Dai Beach Hotel, i received a warm wlecome here. The room was very dated, but clean and still ok. Almost kind of retro-nice. Breakfast on order, was good.

Helpful staff, but a lot of them hanging in the reception area, and must say I felt they were checking what I did on internet. A bit disturbing. I had to pay in the room in cash since their machine apparently had broken down. Also, when I wanted to share the transport to the airport with another solo traveller, they vere very reluctant to do so cause that ment they would have to cancel a car and probably loose a fine profit.. Always trying to make that extra dollar, you get a bit tired of that in the end.

The breakfast was good, and the rooms were clean and comfortable with excellent air conditioning. The staff was friendly and talkative. The key locations were easily accessible. There was a really nice pool on the ground floor.

The hotel required payment in cash, which was difficult to facilitate, and there was no option for payment through a card. , the walk to the old city was a bit long and tiresome.

This hotel's staff is extremely friendly and ready to help. Their effort to please the customers is truly exceptional. The hotel is very stylish and cozy. Very much recommended!

No negative sides noticed during our stay.

Nice hotel, good location : 5 minutes walk to the old town. The hotel staff is vey nice and took care about about everything

The hotel is located in a bustling neighborhood with easy access to shops and restaurants. Its prime location allows guests to explore the town on foot but still enjoy a peaceful stay. Rooms are comfortable and well-appointed with modern amenities, and the breakfast is excellent. Guests are treated to a refreshing welcome drink upon arrival, and the staff are friendly and helpful. the hotel boasts a lovely pool area and beautiful Japanese architecture.

Some guests have reported issues with communication and service, including airport pickup and email responses.

the room smelt of cigarette smoke as did the sheets even though we requested a non smoking room. only one bedside table per room.All rooms including bathroons look over indoor pool and all balconies face each other with only a snall distance between - you could talk to anyone from the balcony. You can hear very clearly staff at reception, the noise of chilkdren jumping in and out of the pool was really annoying. In the morning you could hear the staff cleaning the rooms. Cleaning staff have a meeting table in the corridor and dirty glasses and plates are left on the table all day.

Really nice staff, clean place, good cost / benefits

A liitle far from the centre. Not big deal.